Privacy Policy - Crest Climber Software Solutions

This Privacy Policy outlines how Crestclimber Software Solutions (we), a software development company, collects, uses, maintains, and discloses information collected from users (each, a "User") of the www.crestclimbers.com website.

Objective

The objective of this Privacy Policy is to clearly communicate our data handling practices, demonstrate our commitment to protecting User privacy, and ensure transparency in compliance with applicable data protection laws, particularly as they relate to providing bespoke software development and related services.

Scope of this Privacy Statement

The Scope of this Privacy Statement covers all personal data collected through our website, including contact forms, subscriptions, and cookies, as well as data collected during the initial inquiry and consultation phases for our software development services. It does not apply to data collected offline or through other means.

Personal Information Collection

We collect personal information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features, or resources we make available.

Types of Information We Collect

Type of Information	Purpose of Collection
Identification Data	Name, job title, company name
Contact Data	Email address, phone number, and mailing address
Inquiry Data	Details about your project requirements, budget, and desired Software development features
Technical Data	IP address, browser type, operating system, and unique device identifiers

How We Use Your Data

We use the collected data for the following legitimate business purposes:

To provide and manage the software products/ services you request
To respond to your inquiries, questions, and requests regarding our services
To send periodic emails (if you opt-in) containing company news, updates, or service information relevant to your interest in custom development
To personalize user experience and improve our Site based on usage and feedback

Sharing of Personal Information with Third Parties

We do not sell, trade, or rent Users' personal identification information to others. We may share your data with Third Parties in the following limited circumstances:

1. Service Providers

We may use third-party service providers (e.g., hosting partners, CRM platforms) to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. These parties are contractually bound to keep your data confidential.

2. Legal Requirements

When required by law, such as to comply with a subpoena or similar legal process.

3. Business Transfer

In connection with a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity.

Cookies Policy

Our Site uses cookies to enhance User experience. Cookies are small text files placed on your hard drive for record-keeping purposes and sometimes to track information about them. Our Cookies policy is to use:

Essential Cookies: For the operation of the website
Analytical/Performance Cookies: To analyze how visitors use our website and monitor website performance

You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

Data Protection and Confidentiality

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. We are committed to Data Protection and Confidentiality throughout the entire software development lifecycle, extending the same level of security to your data as we apply to our own.

Your Data Protection Rights

Depending on your jurisdiction, you may have the following Your Data Protection Rights concerning your personal data:

Right of Access: To request copies of your personal data
Right to Rectification: To request that we correct any information you believe is inaccurate or complete information you believe is incomplete
Right to Erasure: To request that we erase your personal data, under certain conditions
Right to Object: To object to our processing of your personal data, under certain conditions

Grievance Redressal

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:

Crestclimber Software Solutions Pvt. Ltd
Email: contactus@crestclimers.com

We are committed to prompt and fair Grievance Redressal regarding any concerns about your privacy or data protection.